SHIPPING & RETURN POLICY
Thank you for shopping with MonarxClothing. We value your business and strive to provide you with the best products and services. Please read the full Terms and Conditions & Order Policy carefully before making a purchase. By purchasing products from MonarxClothing, you agree to the terms outlined in this policy.
Shipping Policy:
MonarxClothing offers shipping within the United States. Orders are typically processed and shipped within 3-5 business days, excluding holidays and weekends. Shipping times may vary depending on the destination and shipping method selected at checkout.
MonarxClothing Terms and Conditions & Order Policies:
All Sales Are Final:
At MonarxClothing, we are committed to offering high-quality products and ensuring customer satisfaction. However, please note that all sales are final. We do not offer refunds or sizing exchanges on any purchases unless the product is damaged or defective upon arrival. All orders, including pre-orders and on-hand items, require a delivery period of 4-8 weeks. You acknowledge and accept this delivery time frame upon placing your order.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately at support@monarxclothing.com with your order number, a description of the issue, and photographic evidence of the damage. We will review your case and, if the damage is confirmed, provide you with instructions on how to return the item for a replacement.
- Do not return any items without contacting us first.
- Refunds for damaged items are not available; replacements or store credit will be provided.
By understanding and agreeing to these terms, you waive the right to initiate any chargeback, dispute, or recall of funds through your bank for reasons such as "Product Unacceptable" or any other related reasons. Failure to comply with this agreement will result in MonarxClothing prevailing in any counter-dispute submitted to your bank.
Returned Packages:
If a package is returned to us by the shipping carrier due to an incorrect address or other delivery issues, we will assume that you no longer want or need the package. After 14 days from the date the package is returned to us, if you have not contacted us via email at support@monarxclothing.com to arrange for re-shipment or address correction, we will consider the transaction complete and no further action will be taken.
Contact Us:
If you have any questions or concerns regarding our refund policy, please contact us at support@monarxclothing.com. We are here to assist you and ensure the best possible shopping experience.
Changes to this Policy:
MonarxClothing reserves the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting on our website. It is your responsibility to review this policy periodically for updates.
By making a purchase with MonarxClothing, you acknowledge and agree to the terms outlined in this Refund Policy.
Thank you for choosing MonarxClothing for your shopping needs.
Sincerely,
MonarxClothing Management